1. Parts
These General Purchase Conditions are signed, on the one hand, by Guillermo Bonnet Molina, with ID 78640666D (hereinafter, Farmacia Magma), owner of the website called www.farmaciamagma.es and, on the other, by the User , hereinafter the Client, of www.farmaciamagma.es to complete all the steps for the purchase of any product offered therein, including the acceptance of these General Purchase Conditions.
2. Object
The purpose of these Conditions is to regulate the purchase of products through www.farmaciamagma.es by the Client, from among all those offered on the Web.
Farmacia Magma informs the Client that the sale of drugs that require a prescription is prohibited, in the event that some of our services are directed specifically to minors, Farmacia Magma will request the consent of parents or guardians for the collection of personal data or, where appropriate, for automated data processing.
3. Acceptance
It is understood that the Client accepts without reservation these General Purchase Conditions when, at the end of the purchase process, he ticks the checkbox destined to accept them.
The Conditions of each product are displayed before finalizing the purchase process and accepting these Conditions and, without being exhaustive, include: the name and description of the product, its price, the shipping method and the corresponding price, the contractual guarantees and after-sales services indicated, etc.
4. Information and prices
Both the information about the products offered is directly published by Farmacia Magma.
Farmacia Magma tries to ensure that all the information published on www.farmaciamagma.es is real and precise, since it has the express obligation to show the characteristics and properties of the products that are offered in a real and precise way and, in any case , without misleading or confusing the Client.
In case of detecting any error or inaccuracy, please contact us through the email address info@farmaciamagma.com or by phone 687391751.
The prices on www.farmaciamagma.es are shown in EUROS and include, if applicable, applicable taxes. However, it is possible that the information on taxes may vary due to changes in the same. The prices shown on www.farmaciamagma.es do not include transport costs, which will be shown during the purchase process, before payment.
In the case of a product on offer or promotions, the offer and / or promotion price and its validity along with its essential characteristics will always be indicated on www.farmaciamagma.es.
www.farmaciamagma.es undertakes not to allow any transaction that is illegal.
5. Order completion
To place an order it is necessary to register as a Client at www.farmaciamagma.es, filling in the electronic form that appears in the store at all times and following the instructions indicated therein. After registration, and to proceed with the purchase of products, the Customer must add the product / s that he / she wishes to purchase to the basket, according to the indications on the screen, completing for this purpose the order form supplied and validating it. .
The prices and offers presented on the website are valid only and exclusively for online orders placed at www.farmaciamagma.es and may not coincide with the prices and offers in force in other stores, pharmacies or parapharmacies in Spain.
The validation of the order by the Client expressly implies knowledge and acceptance of these General Conditions of Purchase as part of the contract. Unless proven otherwise, the data recorded by Farmacia Magma constitute proof of the set of transactions carried out between Farmacia Magma and its clients.
Once the purchase is made and in the shortest possible time, always within 24 hours of the execution of the purchase, Farmacia Magma will send a proof of purchase by e-mail. If the Client does not agree with the data provided in said confirmation, he may request the modification of the same or the cancellation of the contract.
6. Shipping costs
Shipping and / or management costs are not included in the price and will be shown before finalizing the purchase. Shipments are only made to the Canary Islands.
The collection of the products at the local Farmacia Magma located at Avda. V Centenario, 2, local 5, 38660, Costa Adeje, Tenerife, is free.
7. Delivery times and shipping methods
One of our main efforts is focused on serving orders in the shortest time possible.
Farmacia Magma allows local collection.
The products are sent home through the following courier companies:
- (Pending courier company): 1 to 3 business days from Monday to Friday for the shipment of non-prescription drugs.
- Seur: from 1 to 3 business days from Monday to Friday for the shipment of the rest of the products.
Farmacia Magma does not carry out expeditions on holidays, Saturdays, or Sundays. In the event that there is a stock break or specific unavailability of an item, Farmacia Magma will contact you to notify you immediately and give you a new delivery period or, if it is not possible to serve you said product, proceed to its cancellation.
In the event that the customer detects a problem at the time of delivery of his order (damaged packaging, missing or damaged products) he must indicate it in writing on the delivery note of the carrier, and contact by phone (687 391 751) within the first 24 hours after receipt. No return of damaged item will be accepted, as well as a claim for a missing item, if it has not been communicated within the established period.
Shipments that are returned to Farmacia Magma by the courier company due to neglect of the client or incomplete or erroneous delivery address, will not be re-dispatched until the client pays the shipping costs corresponding to a new expedition ( not being able to benefit again from free shipping costs if your Order exceeds the minimum amounts required).
8. Validity
The prices displayed in www.farmaciamagma.es are valid at the time of consultation by the client or during the period indicated in Farmacia Magma, and may be reviewed and modified if the conditions require it at any time. The prices invoiced are those in force at the time of placing the order.
9. Promotional products
All the products that Farmacia Magma promotes at a special price will be displayed on the web with the following information: offer price, usual price and end date of the offer or promotion. These offers will be available until the indicated date, except while stocks last.
10. Payment terms
Payment can be made through the following methods:
- Bank card (VISA, MasterCard, 4B, American Express)
- PayPal
- Bizum
- Bank Transfer
The products are sold at their current price on the date of confirmation of acceptance of the order by Farmacia Magma. The price indicated in the order confirmation by Farmacia Magma is the final price. When placing the order, the Client is invited to ensure that the price of the products he wishes to purchase corresponds to the price shown in the last update of the Farmacia Magma website and not on an outdated page that they had accessed through an Internet search in "cache" mode. The data provided by the Client and registered by Farmacia Magma together with the order will constitute proof of the transactions between the two. After confirmation of the order by the Client, Farmacia Magma will send a confirmation message informing him that his order has been duly registered. The price of the products purchased must be paid at the time the Customer pays for the web.
11. Product availability
The selection of products offered on www.farmaciamagma.es is valid as long as the products are visible on the website, with the available stock limits.
If the merchandise is in stock, the approximate preparation time will be 24 hours. If, on the other hand, we do not have stock, we will make a request to the supplier. To these we must add the delivery times that the transport operators with whom we work above mentioned may have.
12. Return policy. Withdrawal
To make any change to the product / s purchased, you should contact Farmacia Magma by email.
info@farmaciamagma.com or by phone 687 391 751 within a maximum period of 14 days from receipt of the merchandise, except for medicines and products sealed according to current regulations.
Medications. Returns will not be accepted except in the following situations:
- Company error in supplying the requested medicine.
- Delivery term greater than 50% of that established for reasons not attributable to the recipient.
Only if any of the aforementioned circumstances occurs, Farmacia Magma will assume the cost of the return and the purchase price and shipping costs will be reimbursed, using the same means of payment used by the client and n a period of 14 calendar days from the date on which the desire to make the return is reported.
Pharmacy. Returns of products that may deteriorate or expire quickly, sealed goods that are not suitable for be returned for reasons of health or hygiene protection and / or have been unsealed after delivery.
Returns of personalized goods, made according to customer specifications, cannot be made.
Following current regulations, withdrawal of medicines is not allowed.
The right of withdrawal regulated in this section may only be exercised in the cases established by law and in relation to the products purchased through the platform, in accordance with the specifications established in these Terms and Conditions < / strong>. In accordance with article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Clients, the right of withdrawal is not applicable in the case of the hiring perishable goods that can deteriorate or expire quickly.
The exercise of the right to withdraw on your part implies that Farmacia Magma, within 14 calendar days following the one in which it is informed that it exercises its right to withdraw and through the same means used for payment (except that the Customer indicates otherwise), will proceed to return, once the return has been considered appropriate, at no cost (except for additional costs resulting from the choice by the Customer of a delivery method other than the less expensive mode of ordinary delivery that Farmacia Magma offered you) the amounts paid for the product (s) from which you give up. Magma Pharmacy assumes the return costs in the case of having sent a defective and / or incorrect product.
If the Client exercises his right to withdraw, he must return the product (s) from which he / she withdraws, at the latest, within a period of 14 calendar days from when he communicated his decision to withdraw. It will be the Customer who must bear the direct costs of returning the goods. The products must be in the same state in which they were delivered, otherwise, the good may suffer a decrease in value and Farmacia Magma will be entitled to return only the corresponding part of the refund.
13. Legal guarantee of Farmacia Magma
Farmacia Magma informs the Client that it has a legal guarantee of compliance of two years from delivery, in accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Clients and other complementary laws, by virtue of which the products purchased.
14. Obligations of the Client
The main obligation of the Client is to pay Farmacia Magma the price of the products that make up their order when formalizing these Conditions.
The Customer will pay the shipping costs that Farmacia Magma states during the purchase process.
In general, the Client undertakes to act in good faith and loyally towards Farmacia Magma.
As a Client, you expressly declare to know, understand and accept the conditions of use and contracting under these Terms and Conditions. In the same way, he declares to be over 14 years of age and to have the legal capacity and to act necessary for accessing the website of Farmacia Magma and contracting through them.
Farmacia Magma recommends to the Client the correct use of the products purchased according to their labeling.
15. Guarantees and responsibilities
Farmacia Magma makes every effort to ensure that www.farmaciamagma.es is available so that all transactions that interest the Client are properly formalized. However, it does not guarantee that the purchase of products can be formalized at any time, because, due to certain circumstances beyond the control of Farmacia Magma, the availability of www.farmaciamagma.es and its operation could be compromised.
The Customer will be solely responsible for the damages that may arise as a consequence of having made mistakes during the purchase process or of not complying with any requirements set forth herein or contained in any other applicable conditions.
The Client acknowledges and accepts the photographs shown on www.farmaciamagma.es are exemplary, so that the goods or services may not fully correspond to the images shown on www.farmaciamagma.es.
In any case, the liability assumed by Farmacia Magma towards the Client in no case includes lost profits and will be limited, in any case, at most and for any reason, to the total amount received by Farmacia Magma.
16. Indemnification
Any breach of these General Purchase Conditions by the Customer may entail damages for Farmacia Magma. If this occurs, any type of losses and costs (such as attorneys 'and solicitors' fees), the Client will be obliged to compensate Farmacia Magma. Likewise, if any type of claims or procedures against Farmacia Magma are generated due to the breaches of the Client, the latter will leave the latter harmless, and any expense, cost, damage or loss derived from his actions may be claimed from him.
17. Safeguarding and interpretation of the Conditions
These existing Conditions constitute a single agreement between the Client and Farmacia Magma.
In the event that any provision of these Conditions is considered illegal, invalid in such a way that it can be interpreted as enforceable and effective as closely as possible to the original intention of the provision.
The non-demand for strict compliance with any of the terms of these Conditions does not imply and cannot be interpreted as a waiver by Farmacia Magma to demand its compliance in its strict terms in the future.
The declaration of nullity of one or more of the clauses established in these General Purchase Conditions by the competent authority will not affect the validity of the rest.
If the substitution becomes impossible and the clause is essential for the General Purchase Conditions, in the opinion of the party harmed by its elimination, it may choose to terminate the Conditions.
18. Legislation and jurisdiction
The relations between Farmacia Magma and the Clients are governed by Spanish legislation and jurisdiction.
Farmacia Magma and the Client, expressly waiving any other jurisdiction that may correspond to them, submit to that of the Courts and Tribunals of the Client's domicile for the resolution of conflicts related to these General Conditions of Purchase. In the event that the Client is domiciled outside of Spain, Farmacia Magma and the Client submit, expressly waiving any other jurisdiction, to the courts and tribunals of Tenerife.